Privacy
Privacy Policy
This Privacy Policy explains how Jovata collects, uses and protects information provided when you visit our website, make an enquiry or communicate with us through our digital services.
Last updated: August 2026
1. Information We Collect
When you contact Jovata through our website, we may collect information that you voluntarily provide, including your full name, email address, phone number, project type and the details contained in your message or enquiry.
Basic technical information may also be processed by our website infrastructure and hosting providers where necessary for website operation, security and performance.
2. How We Use Your Information
Information provided to Jovata may be used to:
- Respond to enquiries and consultation requests.
- Understand your project requirements.
- Communicate with you about our services.
- Prepare for potential design engagements.
- Operate, maintain and improve our website and services.
- Protect the security and integrity of our digital systems.
3. How We Share Information
Jovata does not sell or rent personal information submitted through our website.
Information may be processed by trusted service providers where necessary to operate our website, deliver enquiries, provide communications or maintain our digital infrastructure. These providers process information only as required to provide their respective services.
4. Third-Party Services
Our website may contain links to third-party platforms, including WhatsApp and social media services. When you choose to access these platforms, your use of them is governed by the privacy practices and terms of the respective provider.
Jovata is not responsible for the privacy practices of external websites or services.
5. Cookies and Analytics
Our website may use essential technologies required for normal website functionality, security and performance.
If analytics or similar measurement technologies are introduced, this Privacy Policy will be updated where appropriate to explain how those technologies are used.
6. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting applicable legal or regulatory obligations.
7. Data Security
Jovata takes reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Your Privacy Rights
Subject to applicable data protection law, you may have rights concerning your personal information, including requesting access to, correction of or deletion of information held about you, and objecting to or restricting certain forms of processing where applicable.
Requests concerning personal information can be submitted using the contact information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements. The latest version will be published on this page with an updated revision date.
10. Contact Us
For questions or requests concerning this Privacy Policy or the handling of your personal information, contact: